HP LaserJet Professional M1210 and M1130 series MFP All-in-One Installation Notes

Edition 1, 06/2009

 

 

CONTENTS

I. INTRODUCTION................................................................................................................... 1

PURPOSE OF THIS DOCUMENT......................................................................................... 1

WHO NEEDS THIS SOFTWARE?........................................................................................ 2

OVERVIEW OF THE PRINTING SYSTEM COMPONENTS..................................................... 2

End-user software components for Minimal Install on USB installations only.......................... 3

Drivers......................................................................................................................... 3

Software Applications.................................................................................................... 3

End-user software components for Typical Install................................................................ 3

Drivers......................................................................................................................... 3

Software Applications.................................................................................................... 3

Adobe Acrobat Reader.................................................................................................. 3

Device documentation....................................................................................................... 4

HP LaserJet Professional M1210 and M1130 series MFP all-in-one model......................... 4

Uninstall.......................................................................................................................... 4

II. LATE-BREAKING INFORMATION......................................................................................... 4

KNOWN ISSUES AND WORKAROUNDS............................................................................. 4

General........................................................................................................................... 4

Scanning...................................................................................................................... 5

Fax.............................................................................................................................. 6

Upgrading Windows.......................................................................................................... 6

Other Applications............................................................................................................ 6

ISSUES FIXED.................................................................................................................... 6

III. INSTALLATION INSTRUCTIONS.......................................................................................... 7

INSTALLING SOFTWARE ON WINDOWS XP, Windows vista 32 bit, and Windows 7 systems.. 7

Printing system installation from a CD-ROM....................................................................... 7

UNINSTALLER.................................................................................................................... 7

Starting the Uninstaller..................................................................................................... 7

IV. TECHNICAL ASSISTANCE................................................................................................. 8

CUSTOMER SUPPORT....................................................................................................... 8

WEB.................................................................................................................................. 8

HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION........................... 8

V. LEGAL STATEMENTS........................................................................................................ 8

WARRANTY AND COPYRIGHT............................................................................................ 8

Warranty......................................................................................................................... 8

Copyright......................................................................................................................... 8

 

 

I. INTRODUCTION

PURPOSE OF THIS DOCUMENT

This document provides specific installation instructions and other information you should know before you install and use the printing system. Installation instructions are provided in this document for the following operating systems:

·         Windows XP

·         Windows Server 2003

·         Windows Vista

·         Windows 7

Note: HP LaserJet Professional M1210 and M1130 series MFP software does not support Windows NT4, Windows 95, Windows 98, Windows ME, Windows 2000 and Windows Server 2000

For instructions to install Macintosh OS components, or other systems, see the associated installation notes, readme files, or other product information for that particular system.  The following HP LaserJet Professional M1210 and M1130 series MFP all-in-one models are supported (all models may not be available in all regions):

·         HP LaserJet Professional M1212nf series MFP printer, scanner, copier, fax

·         HP LaserJet Professional M1214nf series MFP printer, scanner, copier, fax

·         HP LaserJet Professional M1216nf series MFP printer, scanner, copier, fax

·         HP LaserJet Professional M1217nf series MFP printer, scanner, copier, fax

·         HP LaserJet Professional M1218nf series MFP printer, scanner, copier, fax

·         HP LaserJet Professional M1219nf series MFP printer, scanner, copier, fax

·         HP LaserJet Professional M1132nf series MFP printer, scanner, copier

·         HP LaserJet Professional M1134nf series MFP printer, scanner, copier

·         HP LaserJet Professional M1136nf series MFP printer, scanner, copier

·         HP LaserJet Professional M1137nf series MFP printer, scanner, copier

·         HP LaserJet Professional M1138nf series MFP printer, scanner, copier

·         HP LaserJet Professional M1139nf series MFP printer, scanner, copier

This file provides specific installation, compatibility, and troubleshooting information. For additional information about device features and driver features, see the device user guide and the online help included with each software component.

WHO NEEDS THIS SOFTWARE?

All users require this printing system software to operate the HP LaserJet Professional M1210 and M1130 series MFP all-in-one.

OVERVIEW OF THE PRINTING SYSTEM COMPONENTS

The CD-ROM has software for IBM-compatible computer systems, and Apple Macintosh (and compatible) systems. For more information about a particular driver or software component, see its associated online help.

End-user software components for Minimal Install on USB installations only

(including installation on 64 bit systems)

Drivers

A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:

·         HP LaserJet Professional M1210 and M1130 series MFP Host-based print driver

·         HP LaserJet Professional M1210 and M1130 series MFP TWAIN Scan driver

·         HP LaserJet Professional M1210 and M1130 series MFP WIA Scan driver

·         HP LaserJet Professional M1210 and M1130 series MFP EWS USB Interface driver

·         HP LaserJet Professional M1210 series MFP FAX Interface driver

Software Applications

·         None

End-user software components for Typical Install

Drivers

 

Software Applications

·         Scan To

·         HP Toolbox

·         HP Send Fax Utility

·         HP Receive Fax Utility

·         HP Fax Setup Utility

·         User Guide (Windows Help format)

·         HP Extended Capabilities

·         HP Software Update

·         Uninstall

Additional drivers might be available from your Hewlett-Packard distributor or from online sources. See the "Technical Assistance" section of this document or the device user guide for more information about obtaining drivers and other HP software.

Adobe Acrobat Reader

Acrobat Reader should be used to view the online manuals.  The latest version of Acrobat Reader is available on the Adobe website at

http://www.adobe.com/.

Device documentation

The following documents are available on the printing system software CD-ROM:

HP LaserJet Professional M1210 and M1130 series MFP all-in-one model

·Document: HP LaserJet Professional M1210 and M1130 series MFP User Guide

File name: LJM1130-M1210_use_enww.pdf

File name: LJM1130-M1210_use_enww.chm

Path: <CD-ROM Drive>:\<Language>\MANUALS\LJM1130-M1210_use_enww.pdf

Path: <CD-ROM Drive>:\<Language>\MANUALS\LJM1130-M1210_use_enww.chm

·         Document: HP LaserJet Professional M1130_M1210 MFP All-in-One Install Notes

File name: 1130SeriesInstallNotes.htm

Path: <CD-ROM Drive>:\<Language>\Manuals\1130SeriesInstallNotes.htm

 

Uninstall

The uninstall utility allows you to remove the Windows HP printing system components. See the "Uninstaller" section for more instructions.

II. LATE-BREAKING INFORMATION

KNOWN ISSUES AND WORKAROUNDS

General

 

· Certain high speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation problems or communication problems between the device and HP software. It is recommended that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.

·         Plug and Play Print/Scan driver packages are available on the Web at

the following URLs:

www.hp.com/support/ljm1210series

www.hp.com/support/ljm1130series

·         Functionality on systems that only meet minimum system requirements will be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability.

·         Troubleshooting Setup and Install

If your device is not recognized:

  Verify that your cable is USB 2.0 high-speed compliant.

  Ensure that your cable is connected correctly. Remove the USB cable, look at   the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely

  into the USB port on the HP device and the other end into the back of the computer.

  Check that the peripheral is powered on. Peripherals will not be recognized if the power is off.

  Ensure that your USB cable is no more than 15 feet or 5 meters in length.

  Check that the USB port is enabled. Some PCs ship with disabled USB ports.

  If using a docking station or port replicator with a laptop-  try connecting the USB cable to a port on the laptop instead.

  Some PCs/laptops do not have sufficient power to the USB ports.  Try using a USB powered hub if the device is still not recognized if the above steps do not resolve the issue.

· On a Thai system, some components may show English text.

Scanning

·         Scanning at higher resolutions can take a long time to scan and the process and will create big files. For most purposes, the best compromise between quality and time or size is provided by the default resolution.  Scanning over the network can also take a long time.

·         The default file type for the HP LaserJet Professional Scan software is JPEG when scanning to a file, and the default file type is PDF when scanning to e-mail. A JPEG file supports 256 Gray Shades (8 bit) output type. If you select an output type of black and white (1 bit), the file produced will still be in the JPEG

format. To get a true black and white output type, change the setting for the default file type to either TIF or BMP in the Save Settings dialog under the Scan Picture Settings accessed through the Settings menu in the HP LaserJet Professional Scan software for your device.

·         Make sure the lid is correctly centered on the scanner to prevent stray light from entering into the scan, producing the best autocrop results. Some images may not autocrop well even when the lid is on properly. In these instances you will need to manually draw the crop area.

·         OCR recommendations for input files:

  300 dpi, 8-bit grayscale or 24-bit image data.

  400 dpi, 8-bit grayscale or 24-bit image data for Asian languages (Traditional and Simplified Chinese, Japanese and Korean).

  Do not use 1-bit files for OCR.

·         Putting a few sheets of paper on top of flatbed scanned originals can help eliminate bleed through of the second side image or foam mat and to help flatten the original.

·         Scanned originals that are bent, creased or scored can cause shadows to appear on the image.

Fax

·     Depending on the quality of the telecom line, faxes transmitted or received at the highest fax speed (V.34) may fail.  If transmission/receive failures occur, change the fax speed to Medium (V.17) or Slow (V.29) in the Control Panel menu on the device and retry.  This product is supported on analog

fax lines only.  If a PBX, DSL, or a VOIP (voice over IP) digital fax line is being used - please contact the digital line provider for compatibility if faxing issues occur.    

Upgrading Windows

·         HP recommends that you uninstall HP devices before upgrading to a newer supported version of Windows.  For example, when upgrading from Windows XP to Windows Vista, uninstall your HP device using Add/Remove Programs and then upgrade to the new operating system. After the operating system upgrade is complete, re-install your HP device using the latest software from the following

URL:

www.hp.com/support/ljm1210series

www.hp.com/support/ljm1130series

 

Other Applications

·         Microsoft Wordpad does not display compressed JPEG files contained in an RTF file. To display these files, use a different application such as Microsoft Word.  For an updated listing of known issues for the HP LaserJet printing system software, see the HP LaserJet Professional M1210 and M1130 series MFP device support pages at the following

URLs:

www.hp.com/support/ljm1210series

www.hp.com/support/ljm1130series

 

ISSUES FIXED

For an updated listing of issues fixed for the HP LaserJet Professional printing system software, see the HP LaserJet Professional M1210 and M1130 series MFP device support pages at the following

URLs:

www.hp.com/support/ljm1210series

www.hp.com/support/ljm1130series

 

Use the link for the "Release Notes" or "Readme File" found on the driver download page for the operating system and driver version to be used.

III. INSTALLATION INSTRUCTIONS

When operating in a Windows environment, the CD-ROM setup or installation software detects the version and language of the operating system that you are running.

INSTALLING SOFTWARE ON WINDOWS XP, Windows vista 32 bit, and Windows 7 systems

NOTE: Administrator privileges are required to install the printing system on a Windows XP. Windows Vista or Windows 7 operating system.

Printing system installation from a CD-ROM

1.       Do not plug the USB cable into the computer until prompted by the software installer.

2.       Close all programs.

3.       Insert the CD-ROM.

4.       If the HP printing system installer program has not started after 30 seconds, complete steps 5 through 7.

5.       Select Run from the Start menu on your taskbar.

6.       Browse to the root directory on the CD-ROM drive.

7.       Select the HPSETUP.EXE file, click Open, and then click OK.

8.       Follow the prompts.

UNINSTALLER

After a printing system installation, use the uninstall icon in the HP LaserJet Professional M1210 and M1130 series MFP program group to remove all of the HP printing system components.

Starting the Uninstaller

1.       From the Start menu, in the HP LaserJet Professional M1210 or M1130 series MFP Series program group, click the HP LaserJet Professional M1210 and M1130 series MFP uninstall icon.

2.       The printing system guides you through removing all of the printing system components.

 

NOTE: 

If you have performed a Typical install and you do not have any other HP devices installed, you will also need to follow steps 1 and 2 below. Do not follow these steps if you have other HP devices installed as they might break certain functionality of the other HP devices because they share the software.

 

1.       Open your Microsoft Windows Control Panel. Double-click Add/Remove Programs.

2.       You will see entries for HP Extended Capabilities and HP Software

Update. For each item, click Change/Remove and follow the prompts.

IV. TECHNICAL ASSISTANCE

Some of the following services are provided for the United States only. Services similar to those listed below are available in other countries/regions. See the device user guide or the in-box support flyer, or call your local authorized HP dealer.

CUSTOMER SUPPORT

See your device user guide or the in-box support flyer, or call your local authorized HP dealer.

WEB

Browse to one of the following URLs for online technical support:

www.hp.com/support/ljm1210series

www.hp.com/support/ljm1130series

HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION

See your device user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, other online services, fax services, and other online support.

V. LEGAL STATEMENTS

TRADEMARK NOTICES

Adobe ®, Acrobat ®, and Adobe ® PostScript ® 3(TM) are trademarks of Adobe Systems Incorporated.

Microsoft ®, Windows ®, Windows NT ®, and Windows ® XP are U.S. registered trademarks of Microsoft Corp.

UNIX ® is a registered trademark of the Open Group.

WARRANTY AND COPYRIGHT

Warranty

See the device user guide for complete warranty and support information.

Copyright

© 2009 Copyright Hewlett-Packard Development Company, L.P.Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.